Comments and Suggestions

The team at Fire Rescue First Response aim is to provide you with a great service and an excellent learning experience. We intend to both meet and then exceed your expectations by providing the best possible service and solutions, however we are human and sometimes things do not go according to plan. Your comments and suggestions enable us to implement ongoing improvements on all aspects of the way we do business.

If you are unhappy with the service or training you have received from us, please let us know by leaving a comment or suggestion so that we can remedy the situation as quickly as possible. We will investigate and resolve all complaints in a timely manner and get back to you with a solution or explanation as soon as possible.

Send us your comments or suggestions

Alternative contact methods



Email us directly at


Phone and speak to someone:

Ph:      0508 FYRBOS
Mob:   +64 21 934 695


Or you can post your comments to:

18 Arklow Lane
PO Box 308116
Auckland 0952

Fire Rescue and First Response


Tel:                 0508 FYRBOS (0508 397 267)
Tel:                 +64  9  947 5241
Office Mob:  +64 21 891 766 (Mon. - Fri. 8:30am – 4:00pm)



18 Arklow Lane
Stanmore Bay
Auckland   0932

Postal address:

PO Box 308116
Manly,  Auckland   0952
New Zealand

Email Fire Rescue and First Response

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